Personal support with responsibility
At Blinno, you have dedicated contact persons who are familiar with your project. Our team is always available for you and responds quickly and reliably. As a structured organisation with clear processes, we ensure transparency, traceability and availability, even after the project has been completed.
Flexible support models
We offer you various models to provide you with efficient support after project completion.
Hourly packages on demand
For spontaneous adjustments, updates or minor tasks.
Support with SLA (Service Level Agreement)
Guaranteed response times, prioritised processing and escalation handling.
Support & Maintenance
We take care of the active management and maintenance of your accounts.(monday.com, Make, Xano, Weweb).
Previous customer successes
Wintimmo Trust and administration AG
Falk & Ross Group Europe
Axongarside
Ready for a genuine partnership
Whether it's a spontaneous adjustment or a critical incident, with Blinno you have an experienced team at your side that takes responsibility.
FAQ
Are you still unsure which support package is best for you? Here we answer some of your possible questions:
Do you also offer support after the project has been completed?
Yes, absolutely. We also provide our customers with long-term support, maintenance, further development and advice. Whether it's a minor adjustment or an urgent escalation, we are always there to support you.
How does your support work in practice?
You will have access to our support system and can contact us by email or telephone. Your request will be handled by our experienced team – quickly, systematically and with a focus on finding a solution.
How much does your support cost?
We work with flexible hourly packages or, if desired, with service level agreements (SLA). Billing is transparent, based on the time required and with no hidden costs.
How quickly will I receive feedback if I have a problem?
We usually respond within one working day. If you have booked an SLA, guaranteed response times apply, depending on the urgency of your request.
How can I find out whether no-code solutions are suitable for my company?
Contact us for a free consultation. We will be happy to help you determine whether no-code solutions are suitable for your individual requirements.