What is process automation?
You know the feeling: You're doing the same task for the third time this week. Copy data, write an email, update a status and do it all manually even though things would have been different a long time ago.
Process automation means: From now on, these tasks run automatically. We build the workflows that do this using Make, n8n, monday.com or individual interfaces.
Reliable, 24/7, without anyone having to think about it.
As a result you save time, reduce mistakes and win transparency in project management, administration, HR, sales or support.
What we can
automate
We connect tools, data and processes, from forms to completed tasks, from invoices to reports. The use cases listed below are just a small selection from a much larger database of automations.
Contact us to find out whether your business processes can also be automated. We are sure to find a solution!
Sales
A new lead comes in and no one has contacted him yet three days later. We automate offer delivery, deal tracking and follow-up emails so that no more leads fall through the cracks.
Financials/HR
Expense receipts by email, invoices in your postbox, job applications in your inbox – forward everything manually. We automate invoice processing, expense approvals and applicant management so that your team never has to do it manually again.
Marketing
A lead fills out a form and ends up somewhere in an Excel list. We connect forms, CRM and email tools so that leads end up directly in the system and start follow-ups automatically.
Logistics
An order comes in but the customer doesn't know anything. We automate shipping notifications, inventory sync, and order routing to keep your logistics running without anyone having to check.
IT/ software
Tickets come in, get left behind, forget. We automate help desk, monitoring, and user management so your IT team can address real issues.
Service/maintenance
A customer reports a problem and then? Telephone chain, manual assignment, no overview. We automate communication between customer, technician, and system so your service team always knows what to do next.
Our tools & methods
To ensure that your processes can be automated smoothly and scalably, we rely on modern, proven tools and methods. Depending on the initial situation, we combine standardised components with individual logic.
Make
Make is a powerful no-code tool that allows us to connect over 2,800 tools. It is ideal for complex, multi-step workflows.
monday.com automation
monday.com's integrated automations are perfect for workflows within the platform. They make it easy to automate tasks, status changes and notifications.
API & Webhooks
For individual requirements or systems that cannot be connected using standard methods, we develop API-supported integrations and use webhooks.
n8n
n8n is an open-source automation tool that offers maximum flexibility. Ideal for teams who want full control over their workflows and data.
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Why we are the right partner for you
Customer satisfaction
Customer satisfaction is our top priority. The high quality of our advice, our products and services, and our long-standing support for our customers contribute significantly to this.
Results-oriented
When they choose us, customers are choosing experienced professionals with many years of expertise. We always work with our goal in mind and deliver products that our customers can rely on in a timely manner.
Transparency & honesty
We work with our customers on an equal footing and distinguish ourselves through fairness, open feedback, honesty and transparency.
Support & development
After project completion, we offer support hours. If you have any questions or problems, you can simply report them via our support board.
Previous customer successes
Qumea AG
Offconsult
Kantar/Verian
Show us a process that annoys you!
In a free initial consultation, we will work with you to determine what can be automated.
FAQ
Are you still unsure whether your business processes can be automated? Here we answer some of your possible questions:
What is process automation with Make?
Process automation means replacing recurring tasks with digital workflows that run entirely without manual intervention. Tools such as Make can be used to visually model processes and automate them across multiple systems.
Which processes can be automated?
Almost all processes can be automated. Together, we can analyse your business processes and tell you where it would be worthwhile. Typical use cases include automatic invoice reading, contract creation and filing, HR processes such as applicant management, project creation from CRM data, reporting with live data, and much more.
Do I need programming skills to implement automated processes?
No. We rely on modern no-code tools that allow automations to be built visually. You don't need any programming knowledge to work with or further develop the workflows, and we provide clear documentation.
Which tools can be connected to Make?
Make can connect over 2,800 tools and systems, including HubSpot, Xero, SAP, Google Sheets, bexio, Personio, Slack, Shopify and many more. Individual systems can also be integrated via API. If you are interested in finding out whether your tool can be integrated with Make, you can check this on the Make website.
How quickly can process automation be implemented?
Thanks to our experience and ready-made modules, many automations can be implemented within a few days or weeks. The scope and system landscape determine the duration, but we will clarify this together in an initial consultation.