Why most CRM implementations fail and how you can do it better!
Many companies invest in a CRM system, but over 60% of CRM implementations fail due to poor planning, poor data quality, or lack of change management.
But that doesn't have to be the case! With a clear 5-phase strategy, you can successfully introduce Monday CRM, optimize processes and make your sales team more efficient.
In this blog, you'll learn why a structured CRM implementation is crucial and how to avoid mistakes.
The five most common stumbling blocks are:
- Missing strategy: No clear concept for implementation.
- Resistor in team: Employees are skeptical about new systems.
- Data chaos & unstructured migration: Duplicate or incomplete entries.
- Lack of testing & optimization: Problems can only be identified after go-live.
Your path to CRM success with monday.com
Introducing monday.com's CRM system to your company is more than just a step towards digitization; it is the key to transforming your customer relationships and business processes. The goal? A seamless integration of strategies for customer retention and new customer acquisition, which go hand in hand with your individual CRM strategy.
What does that mean for you in practice? It depends entirely on your goals. In essence, however, it is always about collecting, managing and using data in a meaningful way. With monday.com, you can use this data to systematically improve your customer service and satisfaction. Whether it's about optimizing processes or evaluating data — in the end, not only your customers but also your employees benefit from a well-implemented CRM system.
The 5 phases of a successful monday CRM implementation
Our white paper provides you with detailed instructions for every phase of CRM implementation:
1. Planning & Mobilization
Set clear goals and get management support.
2. Strategy development
Analyze existing processes and define future workflows.
3. Implementation & testing
Set up monday CRM technically, migrate data, and run tests.
4. Team & Change Management
Train your team and promote acceptance of the new system.
5. Optimizing & Scaling
Monitor performance and adjust processes continuously.
Each phase is supported with practical tips and checklists to ensure a smooth implementation.
Why monday CRM is the right choice!
monday CRM is a flexible, customizable, and intuitive CRM platform specifically designed to optimize sales, customer, and project management workflows. In contrast to traditional CRMs, monday CRM offers a visual, collaborative, and automatable environment that helps teams work more productively.
The benefits of monday CRM
Individually adaptable
monday CRM can be adapted to your specific business processes. You determine which workflows you need and which data fields are important.
Automations & integrations
Recurring tasks can be automated, and monday CRM integrates seamlessly with other tools such as email, ERP, accounting, or marketing software.
User-friendly interface
Real-Time Collaboration — Sales, Support, and Marketing can work together in a central system without relying on isolated Excel spreadsheets or manual updates
Data-driven decisions
Create custom dashboards and reports to monitor KPIs in real time and make data-based decisions.
With monday CRM, you can Digitize, automate, and optimize your entire sales process — and this white paper helps you do just that!
Your CRM game changer: implement monday CRM with Blinno
As the first monday.com partner in the DACH region with the CRM Specialized Partner Badge and as an official monday.com Gold Partner, we as Blinno not only offer in-depth expertise about monday CRM, but also tailor-made consulting, training and implementation solutions. Our team helps companies to use monday CRM efficiently and sustainably, automate workflows and utilize the full potential of the platform.
Benefits of working with Blinno
- Individual advice & tailor-made solutions: monday CRM perfectly tailored to your needs.
- Experience from numerous successful projects: Best practices that work
- Efficient automations & integrations: Optimize processes, save time.
- Training & Support: From introduction to optimization, we support your team.
Your next steps
Option 1
Download our free CRM guide now and get step-by-step instructions for the successful introduction of monday CRM and optimize your processes sustainably.
Option 2
Book a free consultation with our monday CRM experts! Do you have any questions or are unsure how to best implement your CRM project? In a personal call, we'll show you how monday CRM can support your company - from strategy to implementation.